Our customer support team is available to help with product recommendations, order updates, and any questions. You can reach us through WhatsApp, email, or our Contact Us page, and we'll respond as quickly as possible.

We usually deliver orders within 2–5 business days across Pakistan. Delivery times may vary depending on your location.

Return & Refund Policy

At AS PERFUME, customer satisfaction is our top priority. We want you to shop with complete confidence. If you're not completely satisfied with your fragrance, we're here to help with our hassle-free return policy.

Return Eligibility

To qualify for a return, please ensure that:

• Returns are requested within 14 days of receiving your order.
• The perfume bottle contains at least 90% of the original fragrance.
• The product is returned in its original packaging with all accessories included.
• The product has not been damaged, altered, or tampered with after delivery.

Our 100% Satisfaction Guarantee

We stand behind the quality of every AS PERFUME fragrance.

If you don't love your fragrance, simply return the bottle according to our return policy and receive a 100% refund of the product price. We believe you should only pay for a fragrance you truly enjoy.

How to Request a Return

Returning your order is simple:

1. Contact our customer support team via WhatsApp at 0333-3045044 within 14 days of delivery.
2. Share your Order Number and the reason for your return.
3. Our support team will guide you through the return process.
4. Once your return is approved, send the product back to the address provided by our team.

Refund Process

• Refunds are processed after the returned product has been received and inspected.
• Once approved, your refund will be issued within 7–14 business days.
• Refunds will be made using the original payment method or another mutually agreed method.

Shipping Charges

• Original shipping charges are non-refundable.
• Customers are responsible for the return shipping cost unless the wrong or damaged product was delivered.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or issue a full refund at no additional cost.

Non-Returnable Items

The following items are not eligible for return:

• Products returned after 14 days of delivery.
• Perfume bottles with less than 90% of the fragrance remaining.
• Products that are damaged due to misuse or improper handling.
• Clearance, sale, or promotional items (unless received damaged or incorrect).

Need Assistance?

If you have any questions about our Return & Refund Policy, we're always happy to help.

AS PERFUME Customer Support

📱 WhatsApp: 03339495044
🕒 Support Hours: 24/7 Customer Support

Shop with Confidence at AS PERFUME

Your trust means everything to us. That's why every purchase is backed by our commitment to quality, premium fragrances, and customer satisfaction. If you're not completely happy with your purchase, we'll do our best to make it right.

AS PERFUME combines premium ingredients, long-lasting performance, elegant packaging, and affordable luxury to create fragrances that leave a lasting impression without the designer price tag.

Absolutely. Every fragrance comes in elegant premium packaging, making it a perfect gift for birthdays, anniversaries, weddings, Eid, Valentine's Day, or any special occasion.

Yes. Save more with our Exclusive Bundle Offers. Purchase two or more perfumes together and enjoy special discounts while experiencing more of our premium fragrances.

Yes. Every AS PERFUME fragrance is crafted with premium-quality ingredients to deliver a luxurious, long-lasting scent. We focus on quality, elegance, and exceptional value in every bottle.

• Our Eau De Parfum collection is designed to provide long-lasting performance. Depending on your skin type, weather, and application, the fragrance can last 6–12 hours or longer.

Yes. Our collection includes premium unisex perfumes that are carefully blended to complement both men and women, making them perfect for everyday wear and special occasions.

Yes. We offer Cash on Delivery (COD) across Pakistan, so you can shop with confidence and pay when your order arrives.